Apr 20 2007

Home Office Phone System Set Up for Effective Communication Practices

Published by Your Travel Biz at 1:26 pm under YTB Travel, YTB Training, YTB, YTB Source

The following is a list of items to consider in setting up your phone system. You don’t need to go out immediately and get everything on the list but you will want to work toward having these thing in place.

  • Setting up 3-way calling. You may already have this service as part of a package. If not, you can get it by calling your local phone service and having them add 3-way calling. It is usually an additional $3 per month.
  • Setting up a voicemail system. If you have an answering machine on your phone, that will work. If not, you will need to buy an answering machine or have your local phone company add a voicemail box to your current system. You do not want to miss a prospect calling. Make sure your message portrays to the caller that you are in business.
  • Setting up a business environment. Either set up a separate line for your business or if that is not possible, make arrangements with members of your household about how the phone will be anwered and by whom. This is critical because this may be your first live contact with your prospect.

Long Distance. If you are building your business outside of your local area, you will need a long distance package. The best ones are the flat-rate plans. This is where you pay one price for unlimited long distance minutes. This will save you significant money if you are calling long distance frequently. Also, consider a voice over IP system that is Internet based and easy to install.

Rick Clifton - YTB Travel

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