Your Travel Biz Source

First, you need to make sure this feature is on your phone service or have it added. If you need to add it, it is usually cheaper to pay for it on a monthly basis.

On most phones, you will hit the flash button. This will give you a dial tone and put the person you were just talking to on hold. Dial the number of the person you want to add to the conversation. When they answer, hit the flash button on your phone. This will put you all together.
To disconnect the person you just added, hit the flash button on your phone. Now you are back to talking with the original person you start the conversation with.

“I am new at this so I’m going to get someone on the line that can answer your questions. Hold on for a second.” Or, “I’m not sure but let me get someone to answer that for you while we are on the phone. Hold on for a second” If they are already part of your team, “Hold on, I would like to introduce you to someone that can help you if you can’t get in touch with me…”

Rick Clifton - YTB

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