Apr 27 2007

A Few Guidelines for Leaving Messages for YTB Sales Calls

Published by Your Travel Biz at 2:45 pm under YTB Travel, YTB Training, YTB, YTB Source

Here are some general principles:

• Always leave a message unless you’re trying them again that same day.

• Talk to the answering machine just like you are talking to the real live person – be enthusiastic, confident and positive.

• 3 strikes and you are out – if they don’t return your call by the time you have left them a third message, don’t call them again for 1 month.

Leave the following messages in this order:
  1. “Curiosity” message – Hello _____this is _____ _____. Give me a call as soon as possible! My number is _____________.

  2. “Benefit / Reason” message – Hello ______ my name is ______ ____. You answered an online ad in regards to starting your own business. I am attempting to contact you as per your request. Give me a call as soon as you can so we can talk about the possibilities that might exist for you with our company. My number is _________.

  3. “Let Go/Fear of Loss” message - Hello _______ this is _____ calling in regards to helping you start your own business. I have left a couple other messages attempting to reach you but have been unsuccessful. Our company is really growing quickly. Unfortunately I only have time to work with people that are serious about taking advantage of the unbelievable benefits from owning their own business. If you are genuinely looking for a way to change things, call me back ASAP! I can be reached at ________. I look forward to talking with you to see if this might work for you!

Always remember that your response rate will be low. But, if you can get 1 to 2 people out of 10 to call you back it is still better than none. Don’t focus on the ones that don’t call you back, focus on the ones that do.

Rick Clifton - Your Travel Biz

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